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Explore Your Rights Under Our Terms

These Terms & Conditions govern your account on dragon fortune and set out what you can expect from us, and what we ask of you in return.

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dragon fortune Explore Your Rights Under Our Terms
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Open a Support Request About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe there has been an error in how they were applied to your account, our support team is available…

Live Chat Start a live chat directly from your account dashboard on dragonfortune.app. Available around the clock, live chat handles terms clarifications, account queries and payment disputes in real time.
E-mel Sokongan Send a detailed written query to our support e-mel address. Ideal for formal terms-related requests or when you need a written record of the response we provide regarding your account.
Telegram Rasmi Join our Telegram channel to receive updates when Terms & Conditions are revised, and to message our team directly for quick clarifications on policy sections that affect your account.
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See How dragon fortune Applies These Terms

Each section of our Terms & Conditions is designed to be enforceable, transparent, and fair to you as an account holder.

Penyimpanan Data

We retain your account data only for as long as required under these terms and applicable Malaysian law. You may request a summary of the personal data we hold by contacting support via live chat or e-mel.

Polisi Kuki

dragonfortune.app uses cookies strictly as described in these Terms & Conditions. You can manage cookie preferences through your browser settings at any time without affecting your ability to log in.

Keselamatan Akaun

Your account password and two-factor authentication settings are covered under these terms. We encrypt all login sessions and flag unusual access patterns so your account credentials remain protected at all times.

Tempoh Penyimpanan

Transaction records, including Touch 'n Go, GrabPay, Boost dan FPX payment histories, are retained for the period specified in this document. You may request a copy of your transaction log through the account dashboard.

Permohonan Perubahan

To request a correction to your account details or to raise a formal dispute under these Terms & Conditions, submit a written request through e-mel support. We will acknowledge your request within 24 hours.

Notifikasi Terma Baharu

When these Terms & Conditions are updated, we send a notification to your registered e-mel before the changes take effect. Continued use of dragonfortune.app after the effective date constitutes acceptance of the revised terms.

Switch Through Common Terms Questions

These frequently asked questions address the clauses account holders ask about most when reading through the Terms & Conditions on dragonfortune.app. If your question is not covered here, reach our support team via live chat.

If you do not accept a revised version of the Terms & Conditions, you should stop using dragonfortune.app and contact support to close your account. Continued use after the effective date means you have accepted the updated terms.

No. Your account is strictly personal and non-transferable under these terms. Sharing credentials or operating an account on behalf of another person may result in account suspension without prior notice from our team.

Submit a written data request through e-mel support or via live chat on dragonfortune.app. We will compile the relevant personal data we hold and deliver it to your registered e-mel address within the period stated in our terms.

The core terms apply equally across all payment methods. However, each payment provider — Touch 'n Go, GrabPay, Boost dan FPX — carries its own transaction timing. Our Terms & Conditions specify the limits and verification steps for each rail.

Transaction records are retained for the period defined in the Terms & Conditions, in line with applicable Malaysian law. You can view your payment history at any time through the account dashboard on dragonfortune.app.

If your account is suspended for a terms breach, any confirmed balance is held securely. We will contact you via registered e-mel within the timeframe stated in the terms to outline your options for resolution or withdrawal.

The current version of our Terms & Conditions is always published at dragonfortune.app/terms-conditions/. The effective date at the top of the page tells you when the document was last revised, so you can check for updates easily.

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